Michelle knows how to craft a powerful resume that will highlight your skills, experience and accomplishments, making your resume jump out to potential employers.

Our full process can be found here in the previous section. 

This varies from client to client. During your initial consultation call, we ask that you share what deadlines you have (if any) so that we can accommodate your schedule. 

Michelle aims to provide the first draft within 3 business days of your initial consultation call, provided that we have received the information we need to get started. 

Projects will almost always require revisions, as no one knows your experience as well as you do! We are not responsible for missed application deadlines and, therefore, recommend starting the process at least 10 days before the deadline. 

To keep pricing simple, we have built 3 pricing packages for you to choose from. Additional add-on services are also available, e.g., multiple tailored versions of your resume targeted to different roles, employers, and/or industries, and are billed at an hourly rate.

There are no time limits, and we will continue to work with you until you are 100% happy. If, however, we do not hear from you for a period of 14-days or greater, your project will be considered complete.  

In addition to resume writing, Michelle has over a decade of dedicated recruitment experience across various fields, including retail, hospitality, construction and trades, oil and gas, agriculture, information technology, administration and much more. We'll reach out if we don't have experience writing in your field. Remember, you have unlimited revisions with our 100% satisfaction guarantee.

We offer phone and/or email communications based on your preference. 

Unlimited, based on the original project scope. We want to you to be 100% satisfied. If additional revisions or updates are required down the road, we can provide those at an hourly rate (e.g., you have a new job that you would like to apply for).

We currently accept e-transfers made to info@phr-solutions.com

On rare occasions. Here are some examples: 

(1) you want us to craft multiple tailored versions of your resume, (2) you want a coaching call to learn how to tailor your resume for future career opportunities, or (3) you have a unique situation that requires significantly more work (e.g., you have a technical resume that needs to be adjusted from 10 pages to 3).

Most definitely! We deliver your final project in both PDF and MS Word formats which you can edit at anytime.

Anyone can claim to have the skills to write a resume without having had previous experience in the field of resume writing and/or recruitment. A professional resume and cover letter takes around 8-hours to write and design professionally. We aim to provide you with a professionally crafted and designed resume and cover letter at a reasonable rate. 

Unlimited revisions until you are satisfied with your final product!

A considerable amount of time and effort is invested into researching, drafting, writing, and proofreading your new documents. As it this that you are purchasing, rather than the physical product, we are unable to provide a full refund once a project has begun.

Our refund policy is as follows:

• If you wish to cancel your order prior to receiving your first draft, please contact us as soon as possible. We will inform you how many hours have been invested into your project thus far, and you will be billed at an hourly rate of $79 per hour.

• If you wish to cancel your order after you have received the first draft, we will not issue a refund unless we are in breach of our terms and conditions.

• In no event will refunds be issued if an application deadline is missed. While first drafts are delivered within 3 business days of your initial consultation, the client must ensure that application deadlines are met. Therefore, we recommend starting the resume writing journey at least 10 days before the application deadline.

You can email us at info@phr-solutions.com. We do our best to reply to all inquiries within 24-business hours.